Sales Advisor

Location: Cheltenham

South West

Other information: 40 hours per week

Salary: Competitive Salary + Bonus

Reference #: 130552

Due to sales growth we have a fantastic opportunity to join the Wolseley family as a Sales Advisor at our branch in Cheltenham. 

Do you have the customer service skills and the desire to learn and develop new skills? If so, we want to talk to you.

This is a permanent contract, working Monday - Friday, between the hours of 7:30am - 5pm. Alternating Saturday mornings (8am - 12noon) are paid as overtime.

About the role 

Main duties are:

  •        Providing advice and guidance to customers 
  •              Till work & merchandising
  •        Generating orders/quotes and responding to enquires
  •        Dealing with incoming and outgoing sales calls
  •        Maintaining high levels of customer service 

This is primarily a customer focused role, however as part of a team everyone in this branch pulls together, so you will be expected to help in other areas of the branch, like the office and warehouse. 

About you 

Coming from a customer focused background – you will have experience communicating with customers over the phone, via email and face to face. In addition to this you will have the confidence to support with customer queries and build rapport.

Existing plumbing knowledge is advantageous, but what is more important is your attitude and work ethic. We will support you in your continual product knowledge development, and full training will be given on systems and processes.

About your development and benefits

We aim to unlock your potential and equip you with all the skills required to move to the next stage in your career with us. This all starts with your induction where you get to know us and our business and continues with relevant training and development. 

Our people get benefits including:

  •      Pension plan
  •      Holiday - 23 days increasing to 25 after 2 years’ service
  •      Staff discount
  •      Profit share.

About Us

In the past, we operated under different brand names, such as Plumb Center, Parts Center, Drain Center, Pipe Center and Climate Center as separate businesses. Now, our customers can find all our products under one roof. We work with building and trade professionals every day. And by understanding their businesses, the products they want and the quality service they need, we aim to help them achieve more for their own customers.

From our offices in Royal Leamington Spa and Ripon, to our five distribution centres and over 600 branches up and down the country, our people work together to give our customers great service every day. It is a huge operation that involves one of the country’s largest fleets of specialist commercial vehicles and it’s backed by cutting-edge warehousing and customer focused supply chain.

Wolseley UK the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We’re the UK operating company of Ferguson plc, a FTSE 100 company with revenues of over $18 billion.

Closing Date: 02.05.2019

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