Location: West Bromwich
Other information: 40 hours per week
Salary: £21,086 per annum
Reference #: 129882
Apply today for our Technical Sales position in West Bromwich and join a hard-working team. This branch has enjoyed fantastic growth over the past year, and we want you to be part of that continued success.
Do you have the customer service skills and existing knowledge of the trade to excel in this role? If so, we want to talk to you.
This is a permanent contract, working Monday - Friday between the hours of 7:30am - 5pm (shifts of 7:30am - 4:30pm, or 8am - 5pm)
About the role
Main duties are:
providing expert technical knowledge
working to sales targets
generating orders and responding to enquires
dealing with incoming and outgoing sales calls
maintaining existing customer accounts
This is primarily an office based role, however everyone in this branch pulls together as a team, so you will be expected to help out in other areas of the branch, like the trade counter and warehouse. You will also be negotiating with suppliers, generating quotes and investing time in build strong working relationships with our customers.
Coming from a customer focused background – you will have experience communicating with customers over the phone, via email and face to face. In addition to this you will have the confidence to support with customer queries and build rapport.
Existing commercial plumbing knowledge is essential. We will support you in your continual product knowledge development, and full training will be given on systems and processes.
What we can’t teach you is enthusiasm and a positive attitude, if you can supply that and a willingness to learn, we’ll provide you with the knowledge and the tools to excel in this role.
About your development and benefits
We aim to unlock your potential and equip you with all the skills required to move to the next stage in your career with us. This all starts with your induction where you get to know us and our business and continues with relevant training and development.
Our people get benefits including:
holiday - 23 days increasing to 25 after 2 years’ service
In the past, we operated under different brand names, such as Plumb Center, Parts Center, Drain Center, Pipe Center and Climate Center as separate businesses. Now, our customers can find all our products under one roof. We work with building and trade professionals every day. And by understanding their businesses, the products they want and the quality service they need, we aim to help them achieve more for their own customers.
From our offices in Royal Leamington Spa and Ripon, to our five distribution centres and over 600 branches up and down the country, our people work together to give our customers great service every day. It is a huge operation that involves one of the country’s largest fleets of specialist commercial vehicles and it’s backed by cutting-edge warehousing and customer focused supply chain.
Wolseley UK the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We’re the UK operating company of Ferguson plc, a FTSE 100 company with revenues of over $18 billion.
Closing Date: 21.02.2019