Employee Relations Manager

Location: Ripon

Yorkshire and Humberside

Salary: £50,000 - £58,000

Reference #: 129334

About the role:

We are looking for an experienced ER Manager to join our Ripon Shared Service team. You will be responsible for managing a Team of ER Advisors who support the business on every aspect of Employee Relations, Employment Legislation and the application of best practice in a pro-active and supportive manner. You will be responsible for ensuring the Advice Team are managed, developed and provide the best possible customer service across the business at all times as well as pro-active management KPI’s and working towards continuous improvements.

You will also be responsible for:

  • Understand and update HR policies in line with employment legislative requirements. Provide the business with detailed knowledge and application of best practice ER processes.
  • Make recommendations on the ER strategy
  • Ensure that the ER Agenda is continuously moved forward and that the approach taken promotes positive employee relations.
  • Manage the EAT Team and give support on complex and/or high-risk ER cases to ensure appropriate resolution.


What we are looking for:

  • Must be CIPD qualified with appropriate level of qualifications such as degree and diploma – CPD is essential
  • Must have experience of dealing with change management and redundancy programmes to ensure the best possible delivery to minimise disruption to individuals and the business
  • Extensive experience in running an Employee relations function within business
  • Complex ER case management experience essential
  • Must have in-depth and fully up-to-date knowledge of Employment Legislation and be able to advise the business accordingly
  • Highly competent in the use of HR systems such as case management database, call logging systems, advanced Excel and Word, use of all Microsoft applications
  • Ability to accurately analyse data and draw conclusions / make recommendations for improvement from  findings
  • Must have excellent interpersonal skills at all levels of an organisation
  • Experience of handling and attending Employment Tribunals
  • Must have experience of managing a diverse team, office and field based, and proven track record of continuous improvement through management
  • Experience of preparing and delivering appropriate ER training materials / courses
  • Must be a team player – ability to build strong working relationships across the business network
  • Ability to read and understand metrics, understand and analyse issues and work in cross departmental teams to ensure the resolution of issues.


About your development and benefits

We aim to unlock your potential and equip you with all the skills required to move to the next stage in your career with us, whilst earning a full salary. This all starts with your induction where you get to know us and our business and continues with relevant training and development.

Our people get benefits including:

  • pension plan
  • holiday - 23 days increasing to 25 after 2 years’ service
  • staff discount
  • profit share


About us

Wolseley UK is an operating subsidiary of Ferguson plc, a FTSE 100 company, and the world’s largest trade distributor of plumbing and heating products and a leading supplier of building materials. We build our businesses through the quality of our people – the excellent service they provide and their strong relationships with vendor and customers.

Wolseley UK also invests heavily in people through a company-wide training structure focused on developing core skills, and offers an award-winning pension and rewards package.

Wolseley UK are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.




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