Customer Service Operative

Location: Ripon

Yorkshire and Humberside

Other information: 30 hours per week

Salary: Competitive Salary

Reference #: 129382

Apply today for our Customer Service Operative position in Ripon and join a hard-working and successful team that goes the extra mile. We put customers at the heart of everything that we do so, if you have the customer service skills, we want to talk to you.


This is a permanent role working 30 hours per week, with flex to work additional hours (up to 40 per week) and alternate weekends.  Monday – Friday 8.00 – 17.00, Saturday 8.00 – 14.00 and Sunday 10.00 – 16.00.


About the role


Main duties are:

  • call handling and responding to customer enquiries
  • processing orders
  • responding to customer queries via email and phone

Full training and support are provided to ensuring you have the tools needed to succeed in this high volume and fast-paced environment.


About you


If you’ve worked in a customer support role before, you’ll know it takes confidence and a calm nature to excel in this customer focused role.  Ideally you will have some experience within a customer service role to ensure our customers receive excellent service.

About your development and benefits


We aim to unlock your potential and equip you with all the skills required to move to the next stage in your career with us. This all starts with your induction where you get to know us and our business and continues with relevant training and development. 


Our people get benefits including:

  • pension plan
  • holiday - 23 days increasing to 25 after 2 years’ service
  • staff discount
  • profit share.

 

About us


Today we operate Plumb, Parts, Drain, Pipe and Climate Center as separate businesses. We are working towards bringing every part of our businesses together to form one specialist trade merchant called Wolseley.


We are the UK’s largest plumbing, heating and cooling trade specialist merchant. Soon, our entire product range will be accessible under one roof. That means customers can easily reach all our products and specialisms, delivering on our promise of helping them achieve more.


Apply Now