Other information: 40 hours per week
Salary: Competitive Salary
Reference #: 129948
Part time opportunities have arisen to join our Kingsbridge (TQ7 1ES) team as a Sales Advisor working on our Trade Counter.
We have two positions available each working 20 hours a week between 7.30am - 5pm Monday-Friday. We are open to consider hours that work for you within this time frame.
About the role
Main duties are:
• serving on the trade counter
• answering customer queries both face to face and over the phone
• processing sales orders
• building customer confidence and relationships
Working in a small team you will mainly be on the trade counter supporting customers ensuring they have the right product, at the right time for the right job. You will also spend a small part of your day supporting in the warehouse, booking in and checking goods in and out and checking customer orders.
This role is all about building rapport and giving customers a positive experience. Your ability to communicate and willingness to learn will ensure your success in this role. Any experience within retail or customer service will assist you, but it’s your personality that will help you excel in this role along with the support of your highly knowledgeable team. Dont worry about product knowledge - we dont expect you to know your ball valves from your backnuts, but any knowledge would be advantageous.
About your development and benefits
We aim to unlock your potential and equip you with all the skills required to move to the next stage in your career with us. This all starts with your induction where you get to know us and our business and continues with relevant training and development.
Our people get benefits including:
• pension plan
• holiday - 23 days increasing to 25 after 2 years’ service
• staff discount
• profit share.
In the past, we operated under different brand names, such as Plumb Center, Parts Center, Drain Center, Pipe Center and Climate Center as separate businesses. Now, our customers can find all our products under one roof. We work with building and trade professionals every day. And by understanding their businesses, the products they want and the quality service they need, we aim to help them achieve more for their own customers.
From our offices in Royal Leamington Spa and Ripon, to our five distribution centres and over 600 branches up and down the country, our people work together to give our customers great service every day. It is a huge operation that involves one of the country’s largest fleets of specialist commercial vehicles and it’s backed by cutting-edge warehousing and customer focused supply chain.
Wolseley UK the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We’re the UK operating company of Ferguson plc, a FTSE 100 company with revenues of over $18 billion.
Closing Date: 20.12.2018