Key Account Manager - Devon, Cornwall and Channel Islands

Location: Devon and Cornwall

West Midlands

Salary: Competitive + Bonus + Company Car

Reference #: 130130

About the role

As a Key Account Manager in our Southern Region you will be responsible for developing and achieving sales, gross margin targets and operational excellence for a specified customer base together with the consistent implementation of company policies and procedures. You will also develop a strong sales culture, build close relationships within our branch network and commit to the national customer development strategy.

Role detail

  • Manage 70 key accounts
  • Spend value of £5m annually
  • Covering Devon, Cornwall and Channel Islands

Key responsibilities

  • To identify and develop new and existing major accounts to maximise the growth of sales and margin.
  • Maximises sales, GP, growth and cash flow by effective debtor management. Contributes to budgeting process and provides statistical information as required
  • Integrate with a strong sales culture, build close relationships with Customers, within the branch network and contribute to regional development strategy
  • Ensure outstanding customer care through customers and branches to realise market potential; ensure regular personal face to face meetings with allocated and large regional customers
  • Focus on the building services and industrial sector


About you

  • Proven field sales experience
  • Proven experience in key account management
  • Extraordinary sales and customer relationship building skills
  • Significant sales or operational experience within the industry with a consistent track record of delivery
  • Exceptional communication skills 
  • IT knowledge and skills, to support generation of management information to support decision making, and enable decisions to be made lower down in the organisation
  • Deep understanding of competitors and their limitations
  • Ability to identify and understand business opportunities and to build long term relationships with customers on this basis
  • Ideally a great understanding of Wolseley UK Blended Business
  • Full driving licence

About your development and benefits

We aim to unlock your potential and equip you with all the skills required to move to the next stage in your career with us, whilst earning a full salary. This all starts with your induction where you get to know us and our business and continues with relevant training and development.

Our people get benefits including:

  • pension plan
  • holiday - 23 days increasing to 25 after 2 years’ service
  • staff discount
  • company car
  • bonus

About us

Today we operate Plumb, Parts, Drain, Pipe and Climate Center as separate businesses. We are working towards bringing every part of our businesses together to form one specialist trade merchant called Wolseley.

We are the UK’s largest plumbing, heating and cooling trade specialist merchant. Soon, our entire product range will be accessible under one roof. That means customers can easily reach all our products and specialisms, delivering on our promise of helping them achieve more.

Wolseley, and our above brands, are part of Wolseley UK, which is the UK operating company of Ferguson plc, the world’s largest specialist distributer of plumbing and heating products. We supply 1.1 million customers with 1 million products carefully sourced from approximately 52,000 suppliers.


Closing Date: 24/01/19


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