Sales Manager

Location: Chesterfield

East of England

Salary: Competitive Salary

Reference #: 128825

The Role:

To lead and manage a small team of customer-focussed internal sales managers, to increase profitable sales by selling existing products into existing customers/markets as well as developing and retaining new customers by driving sales of the whole Infrastructure proposition i.e. Utilities, civils, power & fibre and hire.

To drive department overall objectives including:

  • Customer Relationship Management – act as main focus on leading and facilitating progression of the sales teams; their sales practices, policies, procedures, ensuring a consistent approach and best practice across each of the sales teams
  • Drive continuous improvements in sales operating processes and sales activity
  • Coach and mentor new and existing team members
  • Ensure consistent performance management across all teams
  • Drive and achieve day to day Hub activities/objectives  - set immediate priorities
  • Set/drive and achieve overall department budgets – short/medium / long term
  • Forge/Manage and maintain cross function relationships to achieve dept objectives  -eg with the branch network, Trading Directors, RSD’s,RSM’s
  • Delivery of market a leading sales experience for all customers

You will also be responsible for:

  • To manage sales teams providing both Single Point of Contact and multi-customer sales activity including:

    1. Set and drive daily/weekly/monthly activity & objectives
    2. Support team to achieve objectives
    3. Drive and measure team performance
    4. Develop systems and process to ensure continuous improvement in sales processes
    5. Plan the future – develop and convert sales pipeline
    6. Training – coach and develop team leaders
    7. Proactively engage key stakeholders to agree key focus areas and ensure accuracy of KPI reporting
    8. Negotiate project support/special pricing where required

  • To work within the Infrastructure Sales Hub, being ‘brand agnostic’ and driving the full Infrastructure proposition
  • To provide technical/sales support to internal/external customers – branch network, external sales 
  • To liaise with support functions as required to ensure fluidity of supply and information – credit services, inventory, external sales etc
  • To deliver targeted revenue growth for department key accounts and projects
  • To deliver targeted GP£/margin on department key accounts and projects
  • To maintain, monitor and improve OTIF (On Time In Full) performance – through accurate data entry

What we are looking for:


  • Previous sales order processing experience
  • Leadership and management of teams
  • Sound commercial awareness
  • Problem-solving and analytical skills to interpret sales performance and market trend information
  • Good written and verbal communication
  • Ability to use, develop and manage day to day reporting systems
  • Prior track record of achievement in positions with significant accountability
  • PC literate – Microsoft Excel especially, CRM package to be used – (desirable)
  • Minimum 3 years managing multi-discipline teams


  • Knowledge of construction sector and role of merchants
  • Keenness and willingness to learn new product areas within the Infrastructure Customer proposition

About Wolseley

Wolseley UK is an operating subsidiary of Ferguson plc, a FTSE 100 company, and the world’s largest trade distributor of plumbing and heating products and a leading supplier of building materials. We build our businesses through the quality of our people – the excellent service they provide and their strong relationships with vendor and customers. Wolseley UK also invests heavily in people through a company-wide training structure focused on developing core skills, and offers an award-winning pension and rewards package.

Wolseley UK are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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