Regional Estimator

Location: Branch Based - Midlands

West Midlands

Other information: 40 hours per week

Salary: Competitive Salary

To provide a single point of contact for strategic Plumb Center customers
To manage and maintain a high level of customer service to Key Account Customers
To grow Key Account customers sales and margin by effective account management
To be a Key player in the Key Account / Estimating Team
To build up strong relationships with people throughout the business and assist in providing the best service to the customer

Responsibilities

Work with the team to provide excellent Customer Service
Drive sales generation and promote the Key Account / Estimating Team
Manage Key Account Customers with Multiple sites throughout the UK
Administer correct pricing, contract support and demand planning
To provide an Estimating support function for a specific Regional Trading Area
To receive pricing / tender enquiries from customers, branches and sales force
To price the quotation accordingly with guidance from sales force and other key people
To gain contract support from suppliers
To liaise with internal sales team / branches to ascertain margin aspirations
To present the quotation to the customer in a professional  way and within the deadlines
Liaising with key suppliers to keep up to date with current product ranges
Demonstrate a professional approach in order to instil a positive work ethic in other team members
Follow and develop procedures and processes to effectively manage the Key Account Customers Business
Develop product and company knowledge through experience and a proactive approach to learning

Experience and Skills Required

Product Knowledge within the Building Industry would be preferred
An appreciation of the demands of working within the merchant industry
Understanding the importance of Teamwork and how it can improve service levels to the customer
Be able to demonstrate an understanding and passion for Customer Service Excellence
To be able to work with a minimum of supervision and manage own workload
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